Thank you for visiting and shopping at splan.com. Splan aims to offer you the best shipping options. Following are the terms and conditions that constitute our Shipping Policy.
Shipment to P.O. boxes or APO/FPO addresses
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SPlan does not ship to P.O. Box and APO/FPO/DPO addresses.
SPlan currently ship to North America, EU, UK, Australia and Asia. Should there be any specific countries/regions un-deliverable by our shipping agents, we will contact buyer via Email and arrange refund.
Shipping charge and Tax
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The unit price does not contain shipping fee; shipping fee will be calculated automatically when you place an order according to your detailed address.
Buyers shall pay for customs and tax if any. SPlan is not reliable for delivery failure should buyers refuse to pay for tax.
Shipment confirmation & Order tracking
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You will receive a Shipment Confirmation email once your order has shipped and later your tracking number(s). The tracking number will be active within 24 hours. The estimated delivery time is 3-7 days. * Shipping address cannot be changed after shipment is made.
SPlan.com is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 7 days at service@splan.cn with images/videos demonstrating package damage.
